Frequently Asked Questions

We love keeping our customers happy! That's why we pride ourselves on making the world's best zero sugar chocolate. Below are the answers to our most commonly asked questions.

About SkinnyMe

Why isn't SkinnyMe Chocolate at my local grocery store?

Why did you decide to create a zero sugar chocolate?

How long does it take to make a new chocolate flavor?

Is it true you had to move to a new facility to keep up with demand?

Do you sell SkinnyMe Chocolate outside the USA?

Do you have a wholesale and retail program?


Are all your SkinnyMe Chocolate products zero sugar?

What's the difference between zero sugar, sugar free and no sugar added?

Is cane sugar better for you than white sugar?

Is sugar considered a clean label ingredient?

Do you use the sugar substitute Maltitol in your chocolate?

Do you use any sucralose or aspartame in your chocolate?

Is SkinnyMe Chocolate gluten free?

Are SkinnyMe Chocolates Keto Friendly?

Why does SkinnyMe Chocolate taste so delicious?

Where do I find the nutritional facts for SkinnyMe Chocolate?

Exchanges and Returns

Does SkinnyMe Chocolate offer a flavor guarantee?

Do you have a refund and return Policy?


Does SkinnyMe offer discounts or promotions?

Do you offer programs for Influencers, Bloggers or Ambassadors?


Why should I subscribe to SkinnyMe deliveries?